returns

if you have any questions before you buy, please reach out and let us know help you make sure you feel good about your purchase. we come in all shapes and sizes, but our sizing guide may help you get the perfect fit. 

RETURNS

went for it and it didn't work out? we're bummed for you.

we happily accept clothing returns, but do not pay for your return shipping. your return must be postmarked within 10 days of your original package's arrival. item(s) should include attached tags and arrive free of any new smells or stains. 

accessories are FINAL SALE and cannot be returned. 

please email hellovillageco@gmail.com before you mail your return with information on which items you are returning and reason for your return.

item(s) can be returned to: 
201 N McDowell St. #31753
Charlotte, NC 28231

EXCHANGES

items sell quickly, so the easiest way to exchange an item is to buy your new size right away and return your old size. 

SALE ITEMS

sale items are FINAL SALE and will not returns will not be processed. (items discounted due to a discount code are still valid for a return.)

SHIPPED ORDERS

once orders have been shipped we are not responsible for anything that may occur in the shipping and delivery process, the shipping provider is.